Cookies Policy

Our platform uses essential cookies to support core functionality for lottery information services. These cookies capture limited technical information required for stable operation, including session identifiers, language selections, and regional parameters relevant to Canadian lottery rules.

We apply first-party cookies that operate within our controlled environment, so the collected data remains linked only to platform performance. Cookies are not used to store personal identification details beyond what is necessary to provide the basic service.

Cookie information is protected through encryption during transmission and while stored. The implementation is designed for an information service context rather than advertising or cross-site tracking, and collection is limited to what is permitted under applicable Canadian privacy requirements.

Cookie data is maintained in secure Canadian data facilities and handled in accordance with relevant provincial privacy obligations. Session cookies are retained only for the duration of an active browsing session, while preference cookies preserve selected settings for up to 21 days to support continuity across visits.

Before storage, cookie data is encrypted automatically, and access is limited to components required for essential platform operation. Routine security reviews are performed to help ensure ongoing alignment with Canadian digital privacy expectations and lottery information service requirements.

Retention periods are determined by operational necessity rather than open-ended collection. Session cookies end when the browser session is closed, and preference cookies include defined expiry periods that remove data automatically without requiring action from the visitor.

Visitors may request deletion of cookie-related data by contacting our support team. Following verification, we will remove the associated cookie information from our systems within 7 business days and provide confirmation to the requester once the process is completed.

Clearing cookies in the browser will also remove locally stored platform cookies; however, certain preferences may need to be configured again on future visits. The platform is designed to respect browser privacy controls and does not attempt to bypass user-defined settings.

For requests that extend beyond cookie information, please consult our Privacy Policy for the applicable procedures. Requests are processed in accordance with established requirements, irrespective of the amount of data involved or the technical steps required for deletion.

For inquiries regarding cookie use or data handling practices, please contact our support team. Representatives can clarify the purpose of specific cookies and how they relate to the delivery of lottery information services.

Technical questions concerning cookie behavior, storage methods, or implementation specifics are typically addressed within 36 business hours. We also maintain internal documentation to support transparency for platform visitors.

All cookie-related correspondence should be directed to the primary support channel, where trained staff can respond to both technical matters and policy-related questions concerning data handling for Canadian lottery information services.