Privacy Policy

The platform collects limited information required to provide Canadian lottery details and to support essential platform functions. This may include contact details for account administration, regional preferences used for content relevance, and technical information used for performance and reliability improvements.

Data collection follows a minimization approach, with information gathered only where it is necessary for service operation. Collection points are described within the platform interface, and explanations are provided to support transparency regarding why data is requested.

All collection activities are designed to align with applicable Canadian privacy legislation and requirements relevant to lottery information services. Internal records document collection purposes, retention timeframes, and processing methods to support compliance monitoring and audit preparedness.

Platform information is stored in secured Canadian data centers supported by layered physical and technical safeguards. Encryption is used for both data transmission and storage to help protect information throughout its lifecycle.

The storage environment is subject to routine security reviews and compliance checks to remain consistent with Canadian privacy standards as they evolve. Access management follows the least-privilege model, limiting availability to authorized staff with documented operational need.

Backup procedures support integrity and service continuity while applying protection measures comparable to primary storage. Retention schedules are configured to remove data once defined time limits are reached, unless legal or operational obligations require longer preservation.

Privacy-related questions are handled through designated communication channels and are reviewed with priority. Team members are familiar with Canadian privacy requirements and considerations relevant to lottery information services, enabling accurate and complete responses.

Response timeframes follow applicable regulatory requirements and internal service standards. Where necessary, complex requests may be assessed in consultation with legal specialists to support correctness and compliance with relevant obligations.

All communications on privacy matters are handled confidentially, with access limited to personnel involved in processing the request. Records of inquiries and responses are maintained to support transparency measures and continuous improvement of privacy practices.

Individuals may request deletion of their information by providing verification materials to the privacy team. After verification is completed, deletion steps are initiated across relevant storage locations, which may include backups and archival systems containing the applicable data.

Deletion activities include validation checkpoints to confirm completion before issuing a formal response to the requesting party. If technical constraints limit full deletion in a specific context, this is communicated with an explanation and, where feasible, practical mitigation measures.

Certain legal retention obligations may require temporary preservation of specific records, and applicable timelines and rationale are communicated to affected individuals. Requests are tracked from submission through closure, and status information may be provided upon request.